Field Service

Field Service

The Buflovak and Patterson Kelley (PK) Field Service Departments are always available and ready to provide field service when requested.

The Buflovak and Patterson Kelley (PK) service technician’s primary function are to identify and correct the source of mechanical problems. They are also available to instruct your personnel in the correct operating procedures and preventative maintenance of Buflovak equipment. 

Required Information
The machine serial/reference number.
A brief description of the problem you are experiencing.
Any other pertinent information that will help our staff identify the problem.

Machines must be out of production, cleaned and ready upon the arrival of our service technician. Your team is requested to provide the necessary assistance in the form of movers, mechanics, operators, etc. We will also need any standard tools and facilities that may be required, but cannot be readily carried by a service technician, i.e. lifting equipment, welders, etc.

Preventative Maintenance Contracts
Avoid unnecessary down time and equipment breakdowns by having routine maintenance performed on your equipment. This scheduled maintenance will insure that one of our trained factory technicians is available to perform this important work. Annual or multi-year contracts are available.